Please refer to the Code of Conduct, Section 12: Technology and the Acceptable Use Policy for more information on discipline and consequences in regards to inappropriate computer use.
To download the Code of Conduct and the Acceptable Use Policy visit:
http://henrico.k12.va.us/Pdf/QuickFacts/CodeOfConduct.pdf
Directions Download
- Click here to download a quick guide to Laptop Rules
- Click here to download information on Help Desk procedures & repair/incentive program
Written Directions

Hours for the Help Desk at each school:
|
SCHOOL
|
TECHNOLOGY AP
|
HELP DESK HOURS
|
|---|---|---|
| Brookland | Lynette Jackson | 8-10 & 1:30- 3:30 |
| Byrd | Victor Oliver | 8-10 & 1-3 |
| Elko | LaRhonda Mason | 8:45-10:45 & 1:00-3:00 |
| Fairfield | Angela Thompson | 8-10 & 1-3 |
| Holman | Sharron Archer | |
| Hungary Creek | Dale Bradshaw | 8:00-12:00 |
| Moody | Timothy L. Lewis | |
| Pocahontas | Jackie Hunt | 8:30-10:30 & 1:30-3:30 |
| Rolfe | Joi Lowery | 8-11 & 1-2 |
| Short Pump | Kay Cutler | 8-10 & 1:30-3:30 |
| Tuckahoe | John Hardin | 8-10 & 1:30-3:30 |
| Wilder | John Elmore | 7:45-10, 11-12 & 1:30-2:15 |
Before you visit the Help Desk for repairs, please do the following:
- Restart your computer while at school
- Backup your school work (if possible)
- Be ready to describe the problems you are experiencing in detail
(What happens? When does it happen? How often does the problem occur?) - Receive a pass from your teacher
Loaner Laptop Policy
- Loaners will be available by a first come, first serve basis when a computer goes out for repair
- Loaners are not issued for quick repair situations when the computer is repaired in-house
- You must have your laptop case with you in order to receive a loaner
- You are responsible for the loaner and adhering to the code of conduct when using a loaner
|
SCHOOL
|
TECHNOLOGY AP
|
HELP DESK HOURS
|
|---|---|---|
| Brookland | Lynette Jackson | |
| Byrd | Victor Oliver | |
| Elko | LaRhonda Mason | |
| Fairfield | Angela Thompson | 8-10 & 1-3 |
| Holman | Sharron Archer | |
| Hungary Creek | Dale Bradshaw | 8:00-12:00 |
| Moody | Timothy L. Lewis | |
| Pocahontas | Jackie Hunt | 8:30-10:30 & 1:30-3:30 |
| Rolfe | Joi Lowery | |
| Short Pump | Kay Cutler | 8-10 & 1:30-3:30 |
| Tuckahoe | ||
| Wilder | John Elmore | 7:45-10, 11-12, 1:30-2:15 |




